ETH gas and BTC TX fees are still high at the moment. We will continue to monitor the situation. This situation has been happening for the past 1 month. It is beyond our control. The ETH congestion on the fees and memory pool is causing a lot of issues to other ERC20 based token projectsContinue reading “3 JUNE 2020 HIGH ETH NETWORK CONGESTION”
Category Archives: SECURITY
23 MAY 2020 EID AL-FITR AND WITHDRAWAL UPDATES
Due to EID AL-FITR holidays, withdrawals for 22 May – 26 May will only resume on 27 May 2020 12PM GMT. DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Delayed and will resume again on 27 May 2020. Reminder: We apologise for the inconvenience and our Global Engineering Teams are currently monitoring the high BTC and ETH global network situation.Continue reading “23 MAY 2020 EID AL-FITR AND WITHDRAWAL UPDATES”
23 MAY 2020 HIGH ETH NETWORK CONGESTION
ETH gas and BTC TX fees are still high at the moment. We will continue to monitor the situation. In regards to ETH gas, a considerable amount is spent to pay for the usage of the Global Ethereum payment and settlement system. (smart contract, EVM). This is a necessary outlay to use the ETH system.Continue reading “23 MAY 2020 HIGH ETH NETWORK CONGESTION”
18 MAY 2020 SECURITY REMINDER
Reminder for all users. Please be reminded that it is your responsibility to secure your own passwords, 2FA and funds. Kindly access our Security guides over here and understand it. Once your assets have been sent out from the exchange, we will not be responsible if you lose your funds to spammers or scammers. Problems?Continue reading “18 MAY 2020 SECURITY REMINDER”
16 MAY 2020 ETH NETWORK CONGESTION AND BITCOIN HALVING UPDATES.
Due to the global COVID-19 pandemic, digital and crypto payments have become omnipresent, They are also an effective tool in slowing down the spread of this virus, due to the need for social distancing and virus tainted paper money. For every crypto transaction, there are variable costs associated with it. Q: Did you know thatContinue reading “16 MAY 2020 ETH NETWORK CONGESTION AND BITCOIN HALVING UPDATES.”
HAVE A BLESSED EASTER SUNDAY
Dear User, have a good blessed Easter. As you know, Digital Asset Exchange business is a 24 hours, 7 week business and security of user information plus funds is our No.1 priority. We want EDEX to be your preferred digital asset trading platform. Problems? you can still reach us at helpdesk@edexchange.io
EDEX Withdrawal Updates. 10 April to 13 April 2020.
IMPORTANT! Due to multiple bank holidays in our operating areas, withdrawals will be affected during that period, from 10 April to 13 April 2020 (Friday to Monday). Withdrawals will resume 14 April 2020 (Tuesday) onwards. Systems Date: 10-13 April 2020. Deposits: Normal. Users may deposit their tokens to EDEX. Trading: Normal. Users may trade onContinue reading “EDEX Withdrawal Updates. 10 April to 13 April 2020.”
UPDATE YOUR OLD BROWSERS.
IMPORTANT! There are many security problems on old internet browsers. Evil hackers can access your accounts and steal your funds if you do not update your browsers. Please update them now. 1. Update Google Chrome. 2. Update Firefox. 3. Update Opera. Dear Users, as you know, Digital Asset Exchange business is a 24 hours, 7Continue reading “UPDATE YOUR OLD BROWSERS.”
D00007 WITHDRAWAL ADDRESS REMINDER
EDEX runs a Digital Asset Exchange business that operates 24 hours, 7 days a weekand security of user information plus funds is our No.1 priority. Always remember that it is your responsibility to adopt good practices in order to protect your digital assets. You are your own bank, that comes with responsibility. Users are remindedContinue reading “D00007 WITHDRAWAL ADDRESS REMINDER”
D00006 PROTECT YOURSELF FROM MALWARE OR THE CLIPPER VIRUS ANDROID + IOS + (WINDOWS)
It is advisable to install a good antivirus or firewall on your personal laptops or phones as there are many malware or computer viruses out in the wild. These dangerous software can change your BTC or ETH or XLM withdrawal addresses and those funds are irrecoverable once it has been sent out from EDEX. ReferContinue reading “D00006 PROTECT YOURSELF FROM MALWARE OR THE CLIPPER VIRUS ANDROID + IOS + (WINDOWS)”
