12 AUGUST 2020 MON- HIKE FOR EDC DEPOSIT FEES

Thank you for your patience. Since 27 July 2020 (about 2 weeks ago), high Ethereum gas (TX fees) have hindered the operations of many ERC-20 related projects in the Ethereum ecosystem (including DEFI) and EDEX has yet to pass the costs to users. As of today 12 Aug 2020, ETH network gas (global network) hasContinue reading “12 AUGUST 2020 MON- HIKE FOR EDC DEPOSIT FEES”

10 AUGUST 2020 MON- PERSISTENT HIGH GAS FEES FOR ETHEREUM (ETH)

Thank you for your patience. Since 27 July 2020 (about 2 weeks ago), high Ethereum gas fees has hindered the operations of many ERC-20 related projects in the Ethereum ecosystem (including DEFI) and EDEX has yet to pass the costs to users. We will continue to monitor the situation and if the ETH gas feesContinue reading “10 AUGUST 2020 MON- PERSISTENT HIGH GAS FEES FOR ETHEREUM (ETH)”

31 JULY TO 2 AUG 2020 WITHDRAWAL DELAYS

Please take note that there will be no withdrawals from 31 July (Friday) to 2 Aug 2020 (Sunday). We shall resume withdrawals on 4 Aug 2020 (onwards). DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Delayed Reminder to all users: We will not be responsible for losses due to wrong withdrawal addresses or hacks to your own devices. There areContinue reading “31 JULY TO 2 AUG 2020 WITHDRAWAL DELAYS”

27 JULY 2020 MON- HIGH GAS FEES FOR ETHEREUM (ETH)

Thank you for your patience. We are currently monitoring high Ethereum gas fees for possible disruptions to our operations. Please refer to ETH Gas Tracker. DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Normal Please stay tuned as we continue to manage these issues around the clock. Reminder to all users: We will not be responsible for losses due toContinue reading “27 JULY 2020 MON- HIGH GAS FEES FOR ETHEREUM (ETH)”

14 JULY 2020 TUESDAY – UPCOMING WEBHOSTING UPGRADES

Thank you for your patience. Our webhosting provider is having an upgrade on 14 July 2020 Tuesday. Certain services might be affected. DO NOT login to our website during these date/times. We are not responsible for your trading errors. Event Summary: Server Scheduled Maintenance – 2020-07-14 Event Type: Network UpgradeStart Time: 2020-07-14 01:00:00 UTC TUESDAYEndContinue reading “14 JULY 2020 TUESDAY – UPCOMING WEBHOSTING UPGRADES”

3 JULY 2020 FULL IT SYSTEM UPGRADES. STOP YOUR TRADES, AND DEPOSITS

Thank you for your patience. We are planning to upgrade core IT systems over the weekend. Please stop all your trades and deposits on the following date/times. Start: Friday, 3 July 2020. 10PM (UTC , GMT+0) End: Sunday, 5 July 2020, 10PM (UTC , GMT+0) Your funds are safe. DEPOSITS: Under maintenanceTRADES: Under maintenanceWITHDRAWALS: UnderContinue reading “3 JULY 2020 FULL IT SYSTEM UPGRADES. STOP YOUR TRADES, AND DEPOSITS”

27 JUNE 2020 IT SYSTEM UPGRADES AND WITHDRAWAL STOPPAGE

Thank you for your patience. We are planning to upgrade the IT systems for the next 2 weeks. For this week, we are concentrating on the withdrawal engines. Your funds are safe. DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Shall be stopped until further notice Please stay tuned as we continue to manage these issues around the clock. Reminder:Continue reading “27 JUNE 2020 IT SYSTEM UPGRADES AND WITHDRAWAL STOPPAGE”