21 OCTOBER 2020 WED. BTC WITHDRAWAL DEGRADATION

We are currently modifying the BTC withdrawal system. DO NOT withdraw BTC. Current pending BTC withdrawals will be rejected. Please convert all your assets to ETH for easier withdrawals. DEPOSITS: Normal.TRADES: Normal.WITHDRAWALS: Only BTC withdrawals are facing degradation. ETH + XLM withdrawals are as per normal. Please stay tuned as we continue to manage theseContinue reading “21 OCTOBER 2020 WED. BTC WITHDRAWAL DEGRADATION”

17 OCTOBER 2020 SAT. NETWORK STABILITY

Our servers and network are back to normal. DEPOSITS: Normal.TRADES: Normal.WITHDRAWALS: Only BTC withdrawals are facing degradation. Please stay tuned as we continue to manage these issues around the clock. Reminder to all users: We will not be responsible for losses due to wrong withdrawal addresses or hacks to your own devices. There are reportsContinue reading “17 OCTOBER 2020 SAT. NETWORK STABILITY”

16 OCTOBER 2020 FRIDAY. NETWORK DEGRADATION

Our server providers are having network issues. Users are advised to refrain from using EDEX at this time. We will not be responsible for your losses or error trades. Please below for their updates. Event Summary: Degraded Network Performance We are currently experiencing degraded network performance in our location. Our network engineers are actively workingContinue reading “16 OCTOBER 2020 FRIDAY. NETWORK DEGRADATION”

15 OCTOBER 2020 THURSDAY. SCHEDULED MAINTENANCE FOR NEXT WEEK

Our server provider is having a maintenance next week Thursday, 15 October. DO NOT login or trade during these hours! We are not responsible for lost trades or funds! Please see the notice from our server provider: Event Summary: Scheduled Maintenance – 2020-10-15 Event Type: Network Upgrade We are performing system changes in the hostingContinue reading “15 OCTOBER 2020 THURSDAY. SCHEDULED MAINTENANCE FOR NEXT WEEK”

8 OCTOBER 2020 THURSDAY. BTC SYSTEM ISSUES

Take note that we are facing issues with the Bitcoin (BTC) withdrawal system and we have escalated it to the Global Engineering Team. Please be patient and we apologize on the inconvenience. TIP1: If you have pending BTC withdrawals, you can cancel it, sell your BTC for ETH and create an ETH withdrawal. DEPOSITS: NormalTRADES:Continue reading “8 OCTOBER 2020 THURSDAY. BTC SYSTEM ISSUES”

6 OCTOBER 2020 TUE. 1.28PM GMT EDEXCHANGE.IO IS ONLINE NOW

Take note that Edexchange.io is online now! DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Bitcoin (BTC) withdrawals are facing degradation. Please stay tuned as we continue to manage these issues around the clock. Reminder to all users: We will not be responsible for losses due to wrong withdrawal addresses or hacks to your own devices. There are reports ofContinue reading “6 OCTOBER 2020 TUE. 1.28PM GMT EDEXCHANGE.IO IS ONLINE NOW”

6 OCTOBER 2020 TUE. 1.20PM – 2PM GMT WEBSITE MAINTENANCE

Take note that we are having a maintenance from 6 Oct 2020 at 120PM to 2PM. Do not login to Edexchange.io DEPOSITS: Degradation during the maintenanceTRADES: Degradation during the maintenanceWITHDRAWALS: Degradation during the maintenance Please stay tuned as we continue to manage these issues around the clock. Reminder to all users: We will not beContinue reading “6 OCTOBER 2020 TUE. 1.20PM – 2PM GMT WEBSITE MAINTENANCE”

15 SEPTEMBER 2020 TUE. NETWORK UPGRADE

Take note that our webhosting provider will be having a network maintenance next week. Event Type: Network Upgrade Start Time: 2020-09-22 01:00:00 UTC (Tuesday) End Time: 2020-09-22 04:00:00 UTC (Tuesday) DEPOSITS: Degradation during the maintenanceTRADES: Degradation during the maintenanceWITHDRAWALS: Degradation during the maintenance Please stay tuned as we continue to manage these issues around theContinue reading “15 SEPTEMBER 2020 TUE. NETWORK UPGRADE”

17 AUGUST 2020 MON. ETH + EDC DEPOSIT AND WITHDRAWAL UPDATES

Thank you for your patience. Our Global Engineering Team was working over the weekend and it seems the network congestion on the Ethereum (ETH) global network has subsided and decreased the impact on our operations. We will continue to monitor the ETH network situation. DEPOSITS: NormalTRADES: NormalWITHDRAWALS: Normal Please stay tuned as we continue toContinue reading “17 AUGUST 2020 MON. ETH + EDC DEPOSIT AND WITHDRAWAL UPDATES”

14 AUGUST 2020 FRI- EDC DEPOSIT AND WITHDRAWAL DELAYS

Thank you for your patience. We are currently facing issues with EDC deposits and withdrawals. Our Global Engineering Team is currently looking into this issue. DEPOSITS: Delayed (only for EDC)TRADES: NormalWITHDRAWALS: Delayed (only for EDC) Please stay tuned as we continue to manage these issues around the clock. Reminder to all users: We will notContinue reading “14 AUGUST 2020 FRI- EDC DEPOSIT AND WITHDRAWAL DELAYS”