Thank you for your patience.
Since 27 July 2020 (about 2 weeks ago), high Ethereum gas fees has hindered the operations of many ERC-20 related projects in the Ethereum ecosystem (including DEFI) and EDEX has yet to pass the costs to users.
We will continue to monitor the situation and if the ETH gas fees stay above 100 gwei for more than 72 hours, we might need to increase our deposit and withdrawal fees for EDC and ETH and this costs will be passed to the users.
For the latest ETH gas fees, please refer to ETH Gas Tracker.
Please stay tuned as we continue to manage these issues around the clock.
Reminder to all users:
We will not be responsible for losses due to wrong withdrawal addresses or hacks to your own devices.
There are reports of increased malware attacks on all internet users. The viruses and malware will steal all your passwords and 2FA codes.
Reference : https://www.komando.com/security-privacy/nasty-malware-steals-banking-passwords/737608/
Users are reminded to install antivirus on their devices. Internet security is a shared responsibility.
Problems? you can still reach us at firstname.lastname@example.org