Thank you for your patience.
We have finally completed the arduous IT upgrade (about 180 man hours of planning and execution).
Your funds are safe. We will kick-start the withdrawals according to the date/time in Deposit and Withdrawal Fees page. All withdrawals will be collated till 4 PM GMT today and approved on Saturday 12 Noon GMT.
WITHDRAWALS: Gradual restart on 15 May 2020
We apologise for the inconvenience and our Global Engineering Team is currently monitoring the high BTC and ETH global network situation.
Problems? you can still reach us at firstname.lastname@example.org