13 MAY 2020 IT SYSTEM UPGRADES

Thank you for your patience. No new updates since 12 May.

We are still waiting for the IT vendor to send us some items. Your funds are safe.

Please stay tuned as we continue to manage these issues around the clock.

DEPOSITS: Normal
TRADES: Normal
WITHDRAWALS: Delayed.

Reminder:

We will not be responsible for losses due to wrong withdrawal addresses or hacks to your own devices.

There are reports of increased malware attacks on all internet users. The viruses and malware will steal all your passwords and 2FA codes.

Reference : https://www.komando.com/security-privacy/nasty-malware-steals-banking-passwords/737608/

Users are reminded to install antivirus on their devices. Internet security is a shared responsibility.

Reference: https://notices.edexchange.io/2020/02/19/d00006-protect-yourself-from-malware-or-the-clipper-virus-android-ios-windows/

We apologise for the inconvenience and our Global Engineering Team is currently monitoring the situation.

Problems? you can still reach us at helpdesk@edexchange.io

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