EDEX runs a Digital Asset Exchange business that operates 24 hours, 7 days a week
and security of user information plus funds is our No.1 priority.

Always remember that it is your responsibility to adopt good practices in order to protect your digital assets. You are your own bank, that comes with responsibility.

Users are reminded to always double-check their withdrawal addresses on the “WITHDRAW HISTORY” section of EDEX.

A digital asset transaction cannot be reversed; – it can only be refunded by the person/company receiving the funds. Once the withdrawal is approved, we cannot stop the withdrawal process.

Please refer to this page for withdrawal times and dates

If you need to cancel a withdrawal, email us immediately at helpdesk@edexchange.io

Problems? Email us at helpdesk@edexchange.io

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