After much deliberation with our engineers and management team at https://edexchange.io and to ensure funds are secure, EDEX encourages users to withdraw XLM to a XLM address that you own (with official STELLAR wallets).
We do not support direct XLM withdrawals from EDEX to Exchanges / Wallets that require a MEMO ID.
You may find official STELLAR wallets at https://www.stellar.org/lumens/wallets/#web-wallets
For more information, you can email us at firstname.lastname@example.org
NOTE: For users who want to transfer XLM to Binance (they require memo IDs) ; this is the correct process flow:
- Download an external XLM wallet at official STELLAR wallets ; follow the installation steps on the app (Solar, Lobstr, or Keybase). Please save your passwords or seed words on Lastpass. You will lose your assets if you forgot the password + seed words. We are not responsible for your losses if you do not follow the steps correctly.
- Copy the XLM address, on the app (Solar, Lobstr, or Keybase).
- Withdraw XLM (at EDEX) to the XLM address on your own external XLM wallet (Solar, Lobstr, or Keybase).
- Once the XLM has been deposited to the external XLM wallet, withdraw XLM to a Binance XLM deposit address (please follow the steps carefully as Binance requires a MEMO ID). We are not responsible for your losses at Binance if you do not follow the steps correctly.